aReception is an advanced AI assistant designed for automated interaction between people and technology. By combining artificial intelligence and advanced language models, it provides natural communication and effective assistance. It operates 24/7 and is suitable for both indoor and outdoor environments.
🖥️ Integrated Software and Hardware Solution
aReception offers a unique combination of software and hardware, fully developed by aReception.ai. This integration ensures:
- Maximum compatibility between all components
- High stability and performance
- Smooth implementation and setup
- Fast and efficient support, as we have full control over the software and hardware
This efficient solution allows us to quickly respond to client needs and provide tailored solutions based on their requirements.
1. Communication Features
🗣️ Natural Communication
The terminal uses advanced AI and language models, allowing for natural and fluent conversation with users. It understands standard speech as well as more complex questions, making the interaction with visitors fast and efficient.
🔄 Voice-to-Text and Text-to-Voice Conversion
The system can convert voice into text and vice versa, enabling smooth communication with users. This functionality ensures accessibility for all, including those with disabilities, and offers an intuitive experience through touch and voice input.
📞 Handles Telephone Calls
The digital avatar automatically handles phone calls, connects the user to the correct person or service, and provides relevant information. It can also notify the user of missed calls and suggest other contact methods. The integration with LDAP allows seamless directory access.
2. Visitor Assistance
📝 Form Filling and Survey Completion
Visitors can easily fill out interactive forms and surveys directly on the touch screen. This includes tasks like agreeing to safety conditions or signing necessary documents. The system generates a PDF document for each completed form, which can be saved or printed as an access card for building entry.
🌐 Support for Up to 33 Languages
The digital avatar offers services in 33 languages, allowing it to assist visitors from various countries and ensure accessibility.
Supported Languages: Arabic, Basque, Catalan, Chinese, Czech, Danish, Dutch, English, Esperanto, Filipino, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovak, Romanian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese.
🗺️ Display of Orientation Maps and Navigation
The system displays orientation maps for easy navigation within buildings or outdoor areas. Each visitor can scan a QR code on their phone for easy access to the map on their mobile device.
📍 Indoor and Outdoor Navigation
Integrated with Google Maps, it provides navigation based on the user's location and directs them to their desired destination.
📋 General Information Provision
The terminal can respond to a variety of general questions about opening hours, building rules, and available services. It offers information quickly and clearly.
🎮 Entertainment for Visitors
The terminal features interactive content such as quizzes, games, and multimedia presentations that keep visitors engaged and entertained during their wait.
🖼️ Multimedia Interaction
In addition to speech recognition, the terminal can display images, PDF documents, browse websites, and play videos, enhancing communication and information presentation. The avatar can be operated not only by voice but also via touchscreen, providing a high level of interactivity and comfort, including for users with disabilities (e.g., hearing impaired).
3. Customization and Personalization
🧑🎤 Choose from Over 400 Avatars or Create Your Own
We offer a selection of more than 400 different avatars, representing various requirements and brand identities. You can also create a unique custom avatar that fits your style and communication needs.
🛠️ Content Customization by the Client
Clients have the ability to customize content and appearance of the terminal according to their needs. Through an intuitive interface, clients can easily modify communication scripts, add buttons, maps, contacts, and adjust avatar appearance.
🖥️ Terminals Tailored to Client Needs
Choose from classic "large" terminals for lobbies and reception areas, Android tablet solutions, or custom component setups tailored to specific requirements. Terminals can be installed both indoors and outdoors, adapting to various operational conditions.
4. Administration and Integration
⚙️ Easy Setup and Management
The system is designed for easy installation and management, allowing for quick deployment and customization to meet client needs. Administrators can easily configure the terminal via a user-friendly interface.
Quick updates of all required information are part of the system’s standard functionality, saving time and enhancing efficiency.
📊 Detailed Statistics and Analytics
aReception provides comprehensive statistics on interactions and terminal usage, enabling:
- Service optimization based on data analysis
- Monitoring of communication transcripts, providing valuable insights into common inquiries and response effectiveness
- Analysis of terminal usage by time, helping to identify peak hours and plan capacities more efficiently
- Usage tracking of individual features, such as badge printing, information retrieval, and navigation
These analytics help clients better understand visitor behavior and make informed decisions for service improvements.
🔗 Connecting External Devices
The terminal supports integration with external devices, including:
- Access card printers
- Payment terminals
- Card and QR code readers
- Integration with parcel boxes
This connectivity extends the terminal’s capabilities and increases visitor comfort.
💡 System Integration
Thanks to REST API, tone dialing, and relay control, the terminal can:
- Open doors and barriers
- Summon elevators
- Control lights and other devices
This functionality allows for efficient facility management and customization to various operational requirements.
💻 Application Integration
The system can be connected to various applications, including:
- Booking systems
- Access control systems
- Client’s internal systems
This seamless integration enhances the terminal’s capabilities and improves client service efficiency.
🔍 Monitoring and Support
The aReception terminals are continuously monitored by our central control center, ensuring stable and error-free operation. In case of any issues, clients can contact our support team via email or phone. We respond quickly and address requests without unnecessary delays.
🚀 Regular Updates
Monthly system updates introduce new features and enhancements. These updates ensure the terminals remain modern, secure, and user-friendly, maintaining their reliability and performance over time.
💪 Part of a Strong Group
aReception.ai s.r.o. is a member of the ARTIN Group, which has been on the market since 1998. ARTIN Group brings together over 400 experts in software development, robotics, and artificial intelligence. This strong background allows us to provide superior support and leverage additional expertise for complex client integrations.