Android App

The aReception Android App turns an Android device into a self-service reception kiosk.
Use it on supported Android kiosks (e.g., Zebra KC50) or tablets to run visitor check-in, scheduled visits, guest book, and optional document signing.

Requirements

  • Stable internet connection
  • Android 12+
  • Touchscreen
  • Speakers
  • Front-facing camera
  • Microphone with echo cancellation
  • Power supply for permanent installations
  • Optional peripherals: printer, badge printer, QR scanner, etc. (only if applicable in your setup)

Installation

  1. Open the Google Play Store on the device
  1. Search for β€œaReception” and install the app
  1. Launch the app and proceed to activation / pairing (see next section)

First-time setup (Activation / Pairing)

After installation, the app must be connected to your tenant/account:
  1. Open the app on the device
  1. Use the activation QR code / pairing flow (shown in the app)
  1. In the Visitor Management Portal (Client Portal), assign the device and select the configuration (scenario, language, appearance, etc.)
All kiosk behavior is managed from the Client Portal (welcome screen, scenarios, notifications, document signing, and other workflow settings).

Recommended kiosk configuration

For public-facing deployments we recommend:
  • Single-app / kiosk mode enabled on the device (to prevent leaving the app)
  • Auto-start on boot (if available for your device/MDM)
  • Screen timeout disabled (or set appropriately)
  • Automatic updates strategy (controlled rollout for production sites)

Updates

The Android App is updated via Google Play.
For managed deployments, we recommend using MDM / enterprise management to control update timing across sites.

Troubleshooting

If the device is not behaving as expected, check:
  • Internet connection
  • Device is assigned to the correct site/tenant in the Client Portal
  • Selected scenario / configuration is correct
  • App permissions (camera, storage if needed)
  • Kiosk mode / device restrictions